Privacy Policy

1. Introduction

BooomKeys ("we", "us", "our") operates booomkeys.com (the "Site"), a store selling digital keyboard sound packs. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have over your data. By using the Site, you agree to the practices described below.

2. Information We Collect

We collect only the information necessary to sell and deliver digital products:

• Order information: name, email address, and order details (items purchased, order number, amounts). Required to process your purchase and deliver your files.
• Payment information: collected and processed by our merchant of record, Paddle. We never see, store, or have access to your full card number or payment credentials.
• Technical data: IP address, browser type, device information, and basic usage analytics, used to keep the Site secure and understand how it is used.
• Cookies: essential cookies keep your cart and session working; analytics cookies help us improve the Site. You can disable cookies in your browser, though some features may not function correctly.

3. How We Use Your Information

• To process, confirm, and deliver your digital orders.
• To send order confirmations, delivery emails, and payment receipts.
• To provide customer support and resolve issues.
• To prevent fraud, abuse, and ensure the security of the Site.
• To send marketing communications only if you opt in — you can unsubscribe at any time.

We do not sell, rent, or trade your personal information to any third party.

4. Sharing With Third Parties

We share your information only with service providers that are essential to operating the store:

• Paddle (merchant of record): processes payments, billing, taxes, and refunds. Paddle receives your payment details, email, and purchase information and processes them under its own Privacy Policy.
• Vercel (hosting): stores technical logs and serves the Site.
• Email service: sends transactional emails (order confirmations and delivery links) to the address you provide.

5. Data Retention

We retain order records as long as needed for accounting, tax, and legal obligations — typically 2–3 years. Transaction data is retained by Paddle per their own retention policies. You may request deletion of your personal data at any time, subject to legal retention requirements.

6. Data Security

Payment processing is handled entirely by Paddle, a PCI-DSS Level 1 certified provider, using industry-standard encryption. Our own systems store only the minimal order information described above and are protected by appropriate technical and organizational measures.

7. Your Rights

Depending on your jurisdiction (including under the GDPR and similar laws), you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to certain processing.
• Receive your data in a portable format.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email support@booomkeys.com. We respond within 30 days.

8. International Transfers

Your data may be processed by Paddle and our hosting provider in countries outside your own. When data is transferred internationally, we rely on appropriate safeguards (such as standard contractual clauses) to ensure it is protected to a comparable standard.

9. Children's Privacy

The Site is not directed to children under 16 and we do not knowingly collect personal information from them. If you believe a child has provided us personal data, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates the latest revision. Material changes will be highlighted on the Site.

11. Contact

Privacy inquiries: support@booomkeys.com
General support: support@booomkeys.com